product · May 21, 2026
Experian and ServiceNow Form Multi-Year Partnership for Agentic AI Decisioning
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Experian and ServiceNow announced a global multi-year partnership on May 18 2026 embedding Experian's Ascend decisioning platform into the ServiceNow AI Platform. Initial use cases target employee workflows and regulated data governance. The deal adds proprietary intelligence to ServiceNow's AI platform alongside prior additions of Moveworks, data.world, Veza and Armis. ServiceNow maintains a base of 630 customers spending more than $5 million in annual contract value. The partnership supports ServiceNow's positioning as the orchestration layer for enterprise agentic AI.
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