product · May 20, 2026
Konecta and NiCE Form Agentic AI Partnership for CX Automation
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NiCE and Konecta announced the partnership, with coverage on May 19, 2026. Konecta integrates NiCE technologies including Cognigy AI to evolve from bots to agentic systems executing autonomous tasks. The partnership supports compliant AI adoption in regulated industries. Konecta accesses early agentic AI capabilities as Global Platinum Partner.
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