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market · May 20, 2026

Workology article details 2026 federal class action lawsuit against Eightfold AI under FCRA

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Eightfold AI faces a federal class action lawsuit filed in January 2026 by plaintiffs Erin Kistler and Sruti Bhaumik in Kistler et al. v. Eightfold AI Inc. The complaint alleges Eightfold AI aggregated data on over one billion individuals from public sources to create hidden consumer reports scoring job applicants on a 0-to-5 likelihood of success scale without required disclosures, consent, or dispute mechanisms under the Fair Credit Reporting Act. Eightfold AI denied the allegations and stated data comes from candidates and employers with emphasis on transparency and bias testing since the 2020 interview period. The case targets Eightfold AI's platform used by Fortune 500 companies including Microsoft and PayPal.

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