product · May 16, 2026
ServiceNow Launches EmployeeWorks with Moveworks Integration for Autonomous Workforce
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ServiceNow launched Autonomous Workforce and EmployeeWorks on February 26, 2026. ServiceNow introduced ServiceNow EmployeeWorks which combines Moveworks conversational AI chat and enterprise search with ServiceNow unified portal and autonomous workflows. ServiceNow EmployeeWorks turns natural language requests into governed end-to-end execution for nearly 200 million employees. ServiceNow EmployeeWorks is generally available to customers today and the first AI specialist for Autonomous Workforce Level 1 Service Desk AI Specialist is in controlled availability with general availability expected in Q2 2026.
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