capital · May 20, 2026
Freshworks Raises 2028 Revenue Target Above $1.3 Billion with EX Focus
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Freshworks raised its 2028 revenue target to more than $1.3 billion on May 17, 2026, up from a prior $1.2 billion goal. CEO Dennis Woodside described the company as an “EX-first company” emphasizing employee experience growth. The update includes higher margin targets and a “rule of 50” profile with 34% free cash flow margins. The shift moves beyond customer experience and small-business positioning.
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