capital · May 20, 2026
Fin Sets Outcome Pricing at $0.99 per Resolution in May 2026
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Fin lists pricing at $0.99 per outcome on its May 2026 pricing page across customer service plans and as a standalone AI agent. The charge triggers on a resolved customer issue when a customer stops asking for more help after Fin responds or when Fin completes a workflow including handoffs. Zendesk moved in the same outcome-based direction earlier while Salesforce prices Flex Credits at $500 per 100000 credits with one standard action consuming 20 credits for $0.10. ICIMS and Aptitude Research reported on April 30 2026 that 69% of companies use AI in talent acquisition.