product · May 17, 2026
Salesforce and Moderna Partner to Unify Global Commercial Operations via Agentforce Life Sciences
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Salesforce and Moderna announced a partnership on April 28 to unify the biotech company's global commercial operations through Agentforce Life Sciences. The collaboration creates a single connected platform integrating data from SAP and e-commerce sources for a 360-degree view of healthcare provider interactions. It streamlines field services and customer engagement across multiple regions on an open ecosystem architecture without vendor lock-in. Salesforce Inc. (NYSE: CRM) and Moderna formed the partnership to connect medical, commercial, and patient service operations.