product · May 22, 2026
NiCE and Konecta Form Global Platinum Partnership for Agentic AI CX Solutions
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NiCE and Konecta announced their strategic global partnership on May 13, 2026. Konecta integrates NiCE CXone and NiCE Cognigy technologies into its platform to deliver out-of-the-box digital agents for regulated industries. The Platinum partnership provides Konecta with co-innovation support and early access to agentic AI capabilities. Konecta becomes a fully certified Global Platinum Partner of NiCE.
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