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capital · May 18, 2026

Ruby Catharin Joins NiCE Cognigy as Senior Product Manager for Conversational AI

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Ruby Catharin announced joining NiCE Cognigy as Senior Product Manager working on Conversational AI and Enterprise CX products. The appointment follows NiCE's 2025 acquisition of Cognigy and integration into the CXone Mpower platform. NiCE Cognigy was named a Leader in The 2026 Forrester Wave for Conversational AI Platforms. The role focuses on enterprise CX products within the combined portfolio.

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