product · May 20, 2026
Automation Anywhere Fulfills More Than One Billion IT Service Requests and Announces 2026 Autonomous Service Desk Enhancements
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Automation Anywhere announced on May 20, 2026, that its Autonomous Service Desk has fulfilled more than one billion IT service requests. New 2026 enhancements expand from routine requests to complex IT issues with added orchestration, context, security, and governance. The updates build on the existing APA platform deployed as Customer 0 inside Automation Anywhere.
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