capital · May 21, 2026
Zendesk Revamps Startups Program Committing $100M Over 2 Years
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Alex Konrad published exclusive coverage of Zendesk revamping its startups program and committing $100M over 2 years on May 20, 2026. Zendesk offers free AI agents and software access through Series B stage for up to 250 employees. CEO Tom Eggemeier spoke about flexibility in the new AI era and implications for SaaS companies. Broader push includes Autonomous Service Workforce rollout with 1,000+ AI staff and over 1 billion API calls.
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