product · May 20, 2026
Hiver Launches Omnichannel Support Platform Features in 2026
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Hiver described its all-in-one omnichannel support platform in an article published May 18, 2026. The platform unifies email, live chat, voice, SMS, and social media into one shared workspace. Hiver offers pricing tiers including Growth at $25 per user per month, Pro at $65 per user per month with AI agents and CRM, and Elite at $105 per user per month with advanced features and dedicated manager. Customers report 40% response time reduction in e-commerce and 30% ticket deflection in SaaS.
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