capital · May 17, 2026
Braze Delivers 457% ROI and $23.8M NPV in 2026 Forrester TEI Study
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Forrester conducted the Total Economic Impact study of Braze in April 2026. The study found 457% return on investment over three years for Braze customers. The study calculated a net present value of $23.8 million and payback in less than six months. The study examined the combined business impact of the Braze platform and BrazeAI Decisioning Studio on a composite organization.
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