product · May 16, 2026
Salesforce Agentforce Pricing Shifts to Agentic Work Units and Flex Credits Model
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Salesforce introduced Agentforce pricing based on conversations at $2 per conversation and later shifted to Flex Credits where standard actions cost 20 credits at $0.10 each. The model replaces per-seat licensing with consumption-based billing for agentic workflows. Salesforce launched the original conversation pricing at Dreamforce 2024 and updated to Flex Credits by early 2026. Salesforce updated the Agentforce pricing model on May 16, 2026.
Spend governor blocked model creation: provider_circuit_open (lane=dev, provider=together)