people · May 16, 2026
PagerDuty Former CEO Jennifer Tejada Interviewed on AI Incident Management
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PagerDuty former CEO Jennifer Tejada discussed incident management in a May 2026 EnterpriseZine interview. PagerDuty shifted from basic incident management to an agentic framework using AI agents including SRE and Insight agents. The platform leverages over 10 years of accumulated data models for competitive advantage. PagerDuty on Tour Tokyo 2026 event highlighted AI opportunities for Japanese companies. Jennifer Tejada became Executive Chair in 2026.
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