people · May 21, 2026
Smartsheet Hires Senior Director of Customer Experience Strategy and Programs
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Smartsheet posted an opening for Senior Director of Customer Experience Strategy and Programs within the last 2 days as of May 20 2026. The high-visibility role partners closely with senior leaders across Product, Sales, Revenue Operations, and the Executive Team. Responsibilities focus on customer experience initiatives at the company headquartered in Bellevue Washington. The position builds on Smartsheet's existing customer success structure that previously operated without this dedicated senior director level.
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